Over the last few years, International business travel has
become less fun, and in my opinion the parties responsible for this are
Microsoft, Apple, and the other leading edge technology companies.
Time was when travel was an opportunity for business people
to go incognito for a short while, at least while in transit to and from the
destination meetings. For myself, anyway (since I have a strong contemplative
nature that borders on the ani-social) a business trip offered a refreshing
opportunity to go off the grid for a little while and temporarily drop the
responsibility of bossing people around. There used to be a nice element of
anonymity to business travel that made it a freeing experience for me, and
undoubtedly for the people who have to work with me daily.
But these days there is really no such thing as being
off-the-grid for most business travelers, and connectedness in the blu-tooth era is now so ingrained
that there is virtually no difference between sitting in your own office with
underlings 20 feet away and managing them from the back row of a sales
conference 4,000 miles away in London.
We have already had two live-meeting video teleconferences with the home office that are
virtually indistinguishable from meetings held in person. Except for the time
difference, there’s now not much difference between meetings where everybody
sits in the room at the same time, and those where the attendees are in three
separate continents.
More’s the pity. This kind of business culture might be good for business in the immediate sense: don’t all managers reward those
people who slavishly put in more hours
than the job requires? But I don’t think
it’s particularly good for people and likely not really good for business in
the longer term. My staff could undoubtedly use some relief from my constant participation, just as I could use a break from my own boss’s
micromanagement. Americans work a hell of a lot, and the impact of this obsession is not better results. We’d be better
off, I think, if our business leaders used their weekends to get way from work
and recharge with the goal of doing better work in fewer hours, and if they
encouraged others to do likewise More
hours only rarely lead to more genuine productivity, after all. But like most good modern
people in the private business world today, I answered emails at 10:30 last night, and at
5:00 am this morning.
For this entire morning I’ve been directing employees from
afar via computer, signing contracts and approvals, and otherwise making myself
a huge pest to staff members who, I imagine, were looking for a break from my
meddling while I was gone. My email browser can tell me, in an instant, which of the employees are using their computers at any given moment. If I was being really diligent, I would be making some notes on which employees seem to be slacking off today. Alas, in the modern business environment, the cat is never away, and the mice don’t get
to play all that much.
I have told people, though, that I will be truly off the grid early
next week when I travel north of London to visit another geezer (our esteemed
and grumpy Professor) and his lovely wife. Secretly, I hope the home office has some fun
in those days when I’m not in touch, and perhaps take an extended lunch or two
and leaves a little early if spring starts early in Minneapolis. I have to
pretend to be sternly disapproving of this behavior, but quietly, it makes me
smile with subversive approval.